Terms and Conditions (English Version)
1. Introduction
Welcome to our online marketplace. By registering as a vendor or customer, you agree to comply with the following terms and conditions. These rules are created to ensure fair trade, transparency, and trust among all users of the platform.
2. Vendor Registration
Vendors must provide accurate and valid information during registration.
Each vendor is responsible for keeping their account details secure.
Vendors must comply with all local laws regarding the sale of their products.
3. Product Listings
Vendors may list only products that are legal and authentic.
Fake, prohibited, or illegal items are strictly forbidden.
Each product must include clear descriptions, pricing, and images.
4. Payments and Commissions
All payments must be made online through the platform’s available payment gateways.
Vendors agree that the platform will charge a commission (as defined in the commission settings) for each sale.
Vendors will receive their balance after the order is marked as “Completed” and the withdrawal threshold period passes.
5. Withdrawals
Vendors can request withdrawals only via the approved payment methods (e.g., Bank Transfer, PayPal, Wise, Skrill).
Minimum withdrawal limits apply (as shown in vendor dashboard).
Any transaction fees (if applicable) will be deducted automatically.
6. Shipping and Delivery
Vendors are responsible for timely shipping and accurate delivery of orders.
Any disputes regarding delivery must be resolved between vendor and customer.
7. Returns and Refunds
Vendors must follow the platform’s return and refund policy.
Customers are entitled to request a refund if the product is defective, not as described, or undelivered.
8. Prohibited Actions
Vendors may not attempt to bypass the platform by making private deals with customers.
Fraudulent activity will result in account suspension or termination.
9. Liability
The platform is not responsible for the quality of products sold by vendors.
Each vendor bears full responsibility for their store, products, and legal obligations.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of the platform means acceptance of the latest version.